Question 1

I am facing an error while using Shaadi.com. What should I do?

Accepted Answer

We are sorry that you are facing an error while trying to use our services. We urge you to report this error to our Customer Relations team with the following details: The URL, that leads to the error, The error message, The date, time and location of access when you encounter the error.

Question 2

What are browser cookies? Why are they important for using Shaadi.com?

Accepted Answer

Shaadi.com uses cookies to deliver the various services and to keep track of your personal preference. A cookie is a small text file that can be entered into the memory of your browser to help a web site recognize repeat users, facilitate the user's ongoing access to and use of the site and make content improvements and targeted advertising.
      Please note that the use of cookies is a necessary part of the Shaadi.com technology and are necessary if you wish to access Shaadi.com. Disabling the cookie feature on your browser or deleting cookie files from your computer will render you unable to access certain features on Shaadi.com and participate in its services. Cookies may also be necessary to provide the user with certain features such as customized delivery of information. Shaadi.com uses cookies to provide its core matrimonial service, to deliver content specific to your Interests, to save your password so you don't have to re-enter it each time you visit different pages on our site, and for other purposes. We do not and will not use cookies to collect private information from any user. Please note that cookies are used only to recollect information sent to your computer from Shaadi.com. We CANNOT access any information on your computer that is not sent by Shaadi.com.

Question 3

Why don't I see any new content on Shaadi.com? I see the same content as yesterday.

Accepted Answer

The reason for this could be related to your Internet Browser. Your browser seems to be displaying old content and is not refreshing the content. This is called caching. To refresh your page successfully, access your content settings and clear your cache.

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